Shipping

XMAS HOLIDAY SHIPPING DATES

Australia Post are recommending all items are lodged by the following dates for delivery within Australia by Christmas 2024. Any orders received after 11 am on the cut-off date will be delivered as quickly as possible, but may not arrive till after Christmas.
    • Parcel Post:

      • Friday 20 December: NSW, ACT, VIC, QLD, SA
      • Thursday 19 December: TAS
      • Wednesday 18 December: WA
      • Monday 16 December: NT

    • Express Post:

      • Monday 23 December: NSW, ACT, VIC, QLD, SA
      • Friday 20 December: WA, NT, TAS

 

SHIPPING PROCESS

      • Correctly submitted orders will be processed within 1-2 business days of purchase (Monday to Friday, excluding holidays).
      • Orders placed on lebent.com.au are shipped from Sydney, Australia.
      • Standard Shipping usually takes 3-6 days and 7-14 days for locations outside Australia.

      • Express Shipping is available for domestic Australian orders and usually takes 1-2 days in metro ares and up to 3-4 days in regional areas. If you require a faster service, drop our customer service team an email and they can assist.
        • We pack every order with care and do our best to secure your order in a biodegradable bag or recyclable carton so it arrives to you safely with the lowest environmental impact possible. However, once your order has dispatched from our facility and is in the hands of the courier or postal service, we cannot accept responsibility for shipping delays, damaged, lost or stolen items. 

     

    OPTIONS & COST

     

        • I'll hang tight. Send it with Australia Post:
          • FREE SHIPPING on orders over $120
          • $10 FLAT RATE SHIPPING
        • I want it fast. Send it with Australia Post Express:
          • $10 for orders over $120
          • $15 for orders under $120
        • I'm in NZ. Send it with Australia Post Int'l service: $25
        • I'm international:
          • Shipping outside Australia: $35*
            *Taxes and duties are payable by the customer on any international shipments.
        • I'm international and don't want to pay international shipping*. Shop local:
          • For international orders to the USA lebent.com
          • For international orders to Europe, visit eu.lebent.com
          • For international orders to Canada, visit lebent.ca
            *Shipping rates applicable for each region will be displayed on each local website, taxes and duties may be applicable

       

      GETTING IT RIGHT

          • Address confirmation is given on the review & buy page in the checkout section of the site. If an incorrect address is not noticed until after your order is finalised, please contact us immediately to update correct details.
          • If you wish to make changes to your order once it has been paid, we can do so until the time of dispatch within reason. Once your order has been dispatched and is on it's way to you, we will not be able to assist with any changes to the order. Please note that any changes made to orders may delay the dispatch time and ultimately slow the order arriving to you.
          • Multiple discounts or discount codes cannot be applied to an already discounted sales item or "bundled" product package.